I ordered this bed right when it premiered in 2019 and received it in my Denver apartment that June. I ADORE THIS BED. It is plush but also firm and I feel gently held up all night! It also hasn’t noticeably collapsed or lost spring in any places. I am mostly a side sleeper and had been having shoulder pain related to that sleep pose on a poorly constructed bed before—which led to this purchase. I have had zero sleep-related problems since. I especially love that all the materials are sustainable and natural, which I valued as much as I valued comfort. �

I really struggled with the idea of purchasing a bed online without being able to try it out ahead of time but with the pandemic this seemed like the safest option. After doing a lot of research I decided to purchase the Real Bed and am so happy I did. I gave a 4 star review due to the customer service but the bed itself gets 5 stars. It is the perfect level of support and comfort! When we go to buy another mattress it will be a Real Bed again. As others have said I was surprised by how heavy the mattress is but I chalk it up to quality and as long as you have help to get it where you need to go its no issue. My only complaint is the lack of customer service from Real Bed, after purchasing I heard nothing until it shipped. No responses to my emails and no phone number to call.

In full disclosure, my last mattress was so bad my bar for five stars is pretty low. First, a warning. The mattress comes rolled in a cardboard wrapping. It is very heavy. I would have been in a bind if I did not have a strong 21 year old son to help. I recommend you pay for the white glove service if you don't have extra hands. I picked this mattress because of price, lack of off-gassing and no mention of a fiberglass protector. There is no smell when you open the mattress and it starts expanding right away. I was not sure what to expect as far as firmness goes because the reviews seemed all over the map. It is fairly firm but not uncomfortable. One of the reasons I finally decided to buy a mattress is that I developed impingement in my right shoulder from sleeping on my side, which I have not been able to stop doing. While it is not magically cured, it does feel less painful this morning. I will try to remember to update after having the mattress for longer.

It’s well made and comfortable

My backache is gone! This is a sturdy, solid mattress.